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Location

Level 6, 136 Exhibition Street
Melbourne Vic 3000, Australia
Ph: (+61) 3 9094 7777
Fax (+61) 3 9094 7788
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Governance and Service Quality Conference

 
 

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Conference Presentations

 Wednesday 19 May 2010

Workshop 1

 

Keys to Effective Service Governance: Adapting the Generic Elements of Clinical Governance to Your Service Setting

Dr Cathy Balding

Qualityworks

No Presentation 

 Workshop 2

Governance, Strategy, Risk and Reporting: Part 1) Staying Out of Trouble and Even Getting in Front: What Can a Public Board Do? Policy, Performance and Strategy

Tony Nippard

State Services Authority

Presentation Pending
 

Governance, Strategy, Risk and Reporting: Part 2) Organisational Structures for Effective Governance and Risk Management

Patrick Ow

Victorian Managed Insurance Authority

Presentation 

Discussion Paper 

 Workshop 3

 

VHA Business Activity and Key Issues Briefing

Trevor Carr

VHA

Presentation 
 

VHA Business Activity and Key Issues Briefing

Bill Newton

General Practice Victoria

Presentation 

 Workshop 4

Clinical Governance and Risk Management in Residential Aged Care: Caring is Not a Substitute for Good Risk Management

Professor Joseph Ibrahim

 

 

No Presentation

Maree Cameron

Department of Health

Presentation 
 

Dr Cathy Balding

Qualityworks

No Presentation
 

Patrick Ow

Victorian Managed Insurance Authority

Presentation  

 Workshop 5

 

Quality Improvement Fundamentals: Frameworks and Tools 

David Smith

ACIG

Presentation  

 Workshop 6

The Board: Realising Your Goal Part 1) The Board Skills Matrix

Facilitated by Anthony Graham, VHA

 

Julien O'Connell

Mercy Health

No Presentation 
 

Joanne Booth

Gippsland Lakes Community Health 

No Presentation

 The Board: Realising Your Goal Part 2) The Board and the Chief Executive

Facilitated by Heather Wellington, DLA Phillips Fox

 

Peter Dakin

Dakin Mayers

Presentation 
  Trevor Carr

VHA

No Presentation
 

Gary Henry

Consultant

Presentation 

   Thursday 20 May 2010

 Plenary Sessions

Contemporary Issues in Governance

Fran Thorn

Secretary, Department of Health

Presentation  

The Consumer's Role in Health service Quality

Beth Wilson

Health Services Commissioner

Presentation 

Control or Chaos: Governance and Service Quality in Context?

Trevor Carr

Chief Executive, VHA

No Presentation

 Showcase Sessions

Showcase Session 1: Approaches to Credentialling and Scope of Practice

Facilitated by Linda McCoy, West Gippsland Healthcare Group

 

Athina Georgiou

Southern Health

Presentation 
 

Brendan Coulton

Orbost Regional Health

Presentation 
 

Kate Palmer and Leah Hutton

West Gippsland Healthcare Group

Presentation 

Showcase Session 2: Quality and Performance Indicators in Governance and Service Improvement

Facilitated by Tony Triado, Department of Health

 

Naomi Kubina

Central Bayside Community Health

 Presentation 
 

Alison Brown

VHA

 Presentation 
 

Mark Nicklen

Wallara

 Presentation 

Showcase Session 3: Clinical/Program Quality Leadership in Health and Community Services

Facilitated by Linda McCoy, West Gippsland Healthcare Group

 

Alison Brown

VHA

Presentation 
 

Dr Hanny Calache

Dental Health Services Victoria

Presentation 
 

Associate Professor Les Reti

Victorian Quality Council

Presentation 

Showcase Session 4: Governance and Leadership

Facilitated by Tony Triado, Department of Health

 

Jennifer Gale

Kyneton District Health Service

Presentation 
 

Yvonne Wrigglesworth

Bendigo Health

Presentation 
 

Lesley Yates

Radno

Presentation 

 Plenary Sessions

 

Governance and Service Quality in the Finance Sector: What Can We Learn?

Rob Anderson

General Manager, Operational Risk and Security, National Australia Bank

Presentation 
 

Sector Approaches to Embedding Service Quality in Governance

Panel Session faciitated by Heather Wellington, DLA Phillips Fox

Dr Cathy Balding - Qualityworks

Dr Brendan Murphy - CEO, Austin Health

Linda McCoy - Director of Community Services, West Gippsland Healthcare Group

Maree Cameron - Manager, Quality Improvement, Aged Care Branch, Department of Health

David Pugh - CEO, St Luke's Anglicare

 

No Presentation
     
 
     
 

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