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Residential Aged Care: Finding the balance between red tape, quality and risk

Saturday 01, Feb 2025

Over the past five years, State and Commonwealth entities have introduced numerous compliance measures across residential aged care services in order to uplift sector quality and safeguard older Australians. While the VHA recognises the vital need for robust quality systems, these measures are cumulative and have a substantial impact on the sector. Public sector residential aged care services (PSRACS) are disproportionately impacted compared to private and not-for-profit providers due to their position within parallel care systems, including health services, aged care, NDIS, and mental health. This paper seeks to summarise the sector challenges in managing compliance across parallel care systems and briefly outline the opportunities for alignment and consolidation of processes.

Read the White Paper here.